Protea Hotel by Marriott Kampala Skyz | Hotel in Kampala

| 8.4 (88 Reviews) |  1 Bathroom
Bukoto Hotel | Protea Hotel by Marriott Kampala Skyz

Hotel in Bukoto, Kampala

Hotel in Kampala with a fitness center and a 24-hour front desk
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Protea Hotel by Marriott Kampala Skyz offers 141 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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1 Water Lane, Naguru, Kampala, Uganda

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 10 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately usd 14 per person airport shuttle fee: usd 66 per person (one-way) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Daniel
Jun 10, 2025 11:54:19 AM
Review Score:   6
Summary: We recently stayed at the Protea Hotel by Marriott Kampala Skyz and, honestly, it was a mixed bag at best. We arrived early around 1:10 pm, but our room wasn’t ready yet. Check-in is supposed to be at 2 pm, but we didn’t get any updates until after 2:10 pm when we had to go ask at reception. They said the room had been ready for a while but no one bothered to inform us—definitely a communication breakdown. We requested a quiet room but ended up with one right above the main walkway to the reception, and the property had a constant outdoor party. It was loud and made sleeping nearly impossible. Guest relations offered an apology but no solution for the noise, which was disappointing. We booked the room for two people, but the amenities and setup only covered one. To top it off, I found a long black hair on the bed linen, which looked like it came from housekeeping, and it was. We also ordered two Eid cakes from the hotel for 10 am, but when we came to collect them at 11, we had to wait another 30 minutes because they weren’t ready. We had to switch rooms because of the noise. The second room was quieter but looked out over the staff entrance and garbage area. By then, we were too tired to move again. All in all, while the Protea Hotel by Marriott Kampala Skyz carries a strong brand name, it felt empty on the customer service front. I’m not sure I’d stay here again unless things improve significantly.
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FAQ's

Is this Bukoto hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Bukoto hotel have a swimming pool?

Yes, this Bukoto hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Bukoto hotel?

Best-rates for the Bukoto hotel starts from $166 per night with includes Internet, Parking, Designated Smoking Area, Security/Safety, Wellness Facilities, Toiletries, Breakfast, Child Friendly, Laundry, Air Conditioner, Pool, Wheelchair Accessible, Bedding/Linens, Bar, Entertainment, Balcony/Terrace, Accessibility, Guest Services, TV, Business Services, Restaurant with all other facilities. Vacation Cottage™ provides a diverse array of lodging choices for every kind of traveler. We aim to pair each traveler with their ideal cabin, resort, or rental, ensuring a pleasant and satisfying stay with all necessary amenities.

Is Bukoto hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Bukoto hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bukoto hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Bukoto hotel?

Based on the information reported by the owner or manager, the Bukoto hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Bukoto hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Bukoto hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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